PRIVACY POLICY

Calivium (“we,” “our,” or “us”) operates the website calivium.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or make a purchase. By using calivium.com, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you interact with our Site:

Personal Information You Provide

Full name
Shipping and billing address
Email address
Phone number
Payment information (processed securely by third-party payment processors; we do not store full card details)
Account login credentials, if you create an account

Information Collected Automatically

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the Site
Referring website
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Ship products to your address
Send order confirmations and shipping updates
Respond to customer service inquiries
Improve our Site, products, and customer experience
Prevent fraud and protect our business and customers
Comply with legal obligations
Send marketing communications (only if you opt in)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to keep your shopping cart working, remember your preferences, analyze Site traffic, and improve performance. You can disable cookies through your browser settings, but some features of the Site may not function properly.

4. Sharing Your Information

We do not sell your personal information. We may share your information only with:

Shipping carriers (such as USPS, UPS, or FedEx) to deliver your orders
Payment processors to securely handle transactions
Service providers who assist with hosting, analytics, marketing, or customer support
Law enforcement or government authorities, when required by law

5. Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Depending on your state of residence, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing emails at any time
Opt out of the sale or sharing of personal information (we do not sell personal information)

To exercise any of these rights, contact us at info@calivium.com.

8. California Residents (CCPA Notice)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to non-discrimination for exercising your rights. To make a request, email us at info@calivium.com.

9. Children’s Privacy

Calivium does not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will delete it promptly.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.” Continued use of the Site after changes are posted means you accept the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Email: info@calivium.com

Website: calivium.com